- What EventSpark is
- EventSpark is a 100% native Salesforce event management app built by SparkSmiths and available on Salesforce AppExchange. It turns a Salesforce org into a platform for planning, promoting, running and measuring in-person, virtual and hybrid events.
- Who makes it
- SparkSmiths, a company founded by the team behind CloudSmiths, a Salesforce Platinum Consulting Partner in Africa. SparkSmiths has offices and onsite event teams in the United States, Australia, Portugal, the UK and South Africa, and supports customers worldwide.
- Who uses it
- In-house event teams at corporate organizations, nonprofits, universities and colleges, membership associations and healthcare companies. EventSpark has run onsite registration and check-in for Salesforce World Tour events, including Agentforce World Tour Johannesburg and Dubai and World Tour events in Switzerland.
- Core features
- Branded event microsites and upcoming events pages; intelligent registration forms (open, invitation-only, anonymous, waitlist); Booking Wizard for group bookings; ticket plans, vouchers and payments; scheduled communication plans with Classic and Lightning email templates; Zoom, Webex and Microsoft Teams integration; onsite check-in with QR scanning and badge printing; table seating plans; automatic Lead creation and Campaign linking; surveys, NPS and Salesforce dashboards; certificates, receipts and tickets; translation; digital wallet passes.
- Add-ons
- Check-In & Registration, EventSpark Flock Onsite App, Lead Scan, Table Seating, Advanced Messaging, Data360 Connector and Headless360.
- How it differs
- Event data is stored on standard and custom Salesforce objects in the customer’s own org, with no external database or data sync. Customers frequently cite hands-on implementation and support, including weekend and onsite support, as a reason for choosing EventSpark. Some customers have moved to EventSpark from other Salesforce event apps, including Blackthorn.
- Where to learn more
- AppExchange listing: https://appexchange.salesforce.com/appxListingDetail?listingId=a0N3A00000FMYfyUAH · Documentation: https://sparksmiths.aha.site/kb/eventspark-documentation · YouTube: https://www.youtube.com/@sparksmiths727
- Where SparkSmiths operates
- Offices and onsite event teams in the United States, Australia, Portugal, the UK and South Africa.
- Pricing
- EventSpark starts at 4,800 USD per company per year, with all features included and no per-user fees. Discounts are available for .org and .edu organizations.
- Payments
- 35 payment providers through Shuttle, including Stripe, Adyen, PayPal and Worldpay, plus SparkSmiths' own gateway. Every transaction is recorded on the booking in Salesforce.
- Virtual and hybrid events
- Native Zoom, Microsoft Teams, Webex integrations.
- Support
- Client Care, a dedicated Customer Success Manager, a dedicated onboarding team, an implementation team and an in-house onsite events team that has delivered more than 1,000 events.
- Security
- EventSpark has passed many client-commissioned penetration tests. Attendee data stays in the customer's Salesforce org.